Information

What is “BusinessKrop-online”?

Business Kropyvnytskyi online (BusinessKrop-online) is a free electronic platform about small and medium-sized businesses of Kropyvnytskyi in the form of a website with adaptation for mobile devices and tablets.

Who administers the platform?

The platform was created in the framework of the project “EU4Business: Competitiveness and Internationalization of SMEs”, which is jointly funded by the European Union and the Government of Germany and is implemented by the German Federal Company Deutsche Gesellschaft Für Internationale.
Administrative support of the platform is carried out by the Department of Economic Development of Kropyvnytskyi City Council, Technical Support-Print-Izhi, which is the developer of the platform on the results of the tender.

Who can provide information about the enterprise, institution, organization for placement on the portal?

Information on the business entity of the Bud-ownership can be provided by: directly a legal entity or an entrepreneur who has expressed a desire to use an additional resource to promote his own goods and/or services produced/provided;
The average citizen who recommends a particular entity as a reliable partner and/or an interesting institution to visit.

How to add information about the enterprise, institution, organization to the platform?

You can do this by filling in a special form, thereby confirming the consent to the processing and use of the information provided. Both representative of the enterprise, institution, organization, and any user can report on an entity that is not on the platform. If you are a legal entity or entrepreneur, you need to register a “personal cabinet”. After the registration procedure, you will be able to fill in a special form. If you are an average citizen, you need to click on the main page of the Portal “Add Business” and fill in the fields of special form. In any case, the information is first checked by the administrator and only then placed on the platform.
To introduce your company more interesting and attractive:
1) Provide complete and reliable information;
2) present your company as it is known in the real world through signboards, branded symbolism and other features of the brand;
3) clearly and accurately indicate the addresses and contacts of the company and/or its separate units;
4) choose a minimum of categories to describe the main activities (goods, services) of your company;
5) Be sure to add high quality photos.

How much it will cost?

Information about enterprises, institutions, organizations is posted on the platform for free.

What is the period of information about the enterprise, institution, organization on the platform?

Information about the entity is posted on the platform indefinitely.

Is it enough to fill and send a special form to place information about the enterprise, institution, organization on the platform?

No, since the information you provided is processed by the administrator before displayed on the platform.

How did the platform agree with the administrator provided information about the enterprise, institution, organization?

If you are a legal entity or entrepreneur, you will receive a corresponding message in the Personal Office. If you are an average citizen, enter a search query or use an extended platform search.

How long does it take the administrator of the platform for the application for the placement of information about the enterprise, institution, organization?

The application by the platform administrator is considered within 5 working days. The platform administrator may contact the applicant to verify information.

Can there be information about the enterprise, institution, organization located on the platform prior to registration by the owner of the “personal cabinet”?

Yes, maybe. To check this, enter the search query or use the extended platform search. If you have information about your/-in the enterprise, institution, organization, do not worry, maybe it has been added to the system automatically. To undergo property confirmation procedure, you need to open the brand/business card and click the “I am the owner of this brand/business”, which is under the photo.

Can one owner/-th register several business entities?

Yes, maybe. Registration of each individual entity is provided in the “Personal Office”

Як повідомити про зміну даних підприємства, установи, організації?

How to report changes in the data of the enterprise, institution, organization?

Can the owner delete information about the enterprise, institution, organization?

If you are registered on the platform, information about each individual entity can be deleted in the “Personal Office”. If you are not registered on the platform, you need to use the feedback form in the “Contact us” section, which is on the base on the main page of the platform.

How to report an error in the catalog or on the map?

To notice an error, you need to use the feedback form in the “Contact us” section, which is on the foot on the main page of the platform.

How to download a good photo?

If you are a legal entity or entrepreneur, you can download the photo separately for each entity when filling in a special form through a “personal cabinet”, as well as add and change them in the future. We recommend that you download at least 5 photos in JPG, PNG, JPEG. Photos help users choose an enterprise, institution, organization or orientation. The main criterion to which the photo should be answered, whether it benefits, whether something is informed of a company or building, goods or services.

How to leave a review of the company, institution, organization?

To leave your feedback, you need to open the brand/business card and fill in the appropriate fields at the end of the page. The reviews you see in brands/business cards write independent platform users. The platform feedback helps users to make a choice, and entities get a feedback about the quality of their work. Reviews are not deleted at the request of the companies, but are checked by the platform administrator. The only reason why response can be removed if it violates conventional ethical standards.

Who can leave a review of the company, institution, organization?

Any person (a platform user) can leave a response.

Who is responsible for the content of the response of the abusive nature?

The responsibility for the response left on the platform is the author. However, the platform administrator is not responsible for the remaining reviews and reserves the right to remove such reviews.

How to filter enterprises, institutions, organizations in the field of activity or time of work?

You need to use the form of extended platform search.

Is it possible to lay the route to the selected/them enterprise, institution, organization?

Yes, you can. To do this, open the brand/business card and click the “Lay the route on the map”, which is under the photo. Please note that geolocation feature should be included on your device.

Should an entity post on the platform on his site?

The organization itself determines for what purposes to use its own site, as well as the amount of information that it is placed on it.

How to contact the platform administrator in case of offers and/or comments, technical problems with the work of the platform?

To send any questions related to the functioning of the platform, you can use the feedback form in the “Contact us” section, which is on the foot on the main page of the platform.

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